Privacy Policy

At BrightWin, we respect your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application for exam preparation, mock tests, daily quizzes, study materials, and related services. By accessing BrightWin, you consent to the data practices described in this policy.

1. Information We Collect

To deliver a seamless exam preparation experience — from mock tests to performance analytics — we collect the following categories:

• Personal Identifiers: Full name, email address, phone number, date of birth, education level, profile picture (optional).
• Exam & Learning Data: Mock test attempts, daily quiz scores, subject preferences, question history, performance analytics, and learning progress.
• Transaction Information: Subscription purchases, payment method details (processed via secure gateways), transaction history.
• Device & Usage Data: IP address, device ID, app version, crash logs, feature interactions (e.g., test attempts, quiz completions, study material views).
• Language Preference: Your preferred language (Tamil, English, Hindi, etc.) for personalized learning experience.

2. How We Use Your Information

BrightWin leverages collected data to enhance your exam preparation:

• ✅ Provide personalized mock tests and daily quizzes based on your learning level.
• ✅ Track your performance, identify strengths and weaknesses, and offer improvement recommendations.
• ✅ Personalize your learning feed – recommend relevant subjects, tests, and study materials.
• ✅ Send important notifications (test reminders, quiz alerts, subscription renewals, promotional offers with opt-in).
• ✅ Improve app performance, troubleshoot bugs, and prevent fraudulent activities.

3. Sharing & Disclosure of Data

We do not sell your personal information. Limited sharing occurs only in these scenarios:

• Service Providers: Payment gateways (Razorpay/Stripe), cloud hosting (AWS), analytics providers. They access only necessary data and must uphold confidentiality.
• Exam Partners: If you participate in partner exams or courses, your progress data may be shared with the respective partner.
• Legal Compliance: When required by law, court order, or to protect rights/safety of BrightWin users.
• Business Transfers: In case of merger or acquisition, data may be transferred with continued protection under this policy.

4. Cookies & Tracking Technologies

We use cookies, SDKs, and local storage to remember your preferences (e.g., preferred language, exam category), analyze app usage, and improve performance. You can reset your ad identifier or disable tracking via device settings, though some features may be limited.

5. Data Security & Retention

BrightWin implements industry-standard encryption (TLS 1.2+), firewalls, and regular security audits. Payment data is never stored on our servers. User data is retained as long as your account is active or as necessary to provide services (e.g., transaction history for 7 years as per finance laws). You may request deletion of non-essential data.

6. Your Privacy Rights

Depending on your location, you may have the following rights:

• ➡️ Access & Portability: Request a copy of your personal data and learning history.
• ➡️ Correction: Update inaccurate info (e.g., education level, exam preferences).
• ➡️ Deletion: Request account deletion & removal of test data (except where retention required by law).
• ➡️ Opt-out of Marketing: Unsubscribe from promotional emails via link or app settings.

To exercise rights, email us at brightwin@gmail.com. We will respond within 30 days.

7. Children's Privacy

BrightWin does not knowingly collect data from children under 13 years old. If you're a parent and believe your child provided information, contact us to remove it. Minors between 13-18 must have parental consent to use premium features.

8. Third-Party Integrations

Our app may contain links to external payment pages, educational resources, or social media. Those platforms have their own privacy policies; BrightWin is not responsible for their practices.

9. Changes to This Privacy Policy

We may update this policy occasionally (new features, legal changes). We'll notify you via in-app notification or email. The "Last Updated" date at the top indicates the latest revision. Continued use after changes implies acceptance.

10. Contact BrightWin Privacy Team

For any privacy concerns regarding your exam data, test history, or subscription details, you can raise a ticket directly within the app under "Help & Support".

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